SMS Privacy Policy
At Katie Lynch Insurance Agency, we are committed to protecting the privacy and security of your personal information. This SMS Privacy Policy outlines how we collect, use, and protect your information when you engage with us through SMS (text messages). By opting in to receive SMS communications from us, you acknowledge that you have read, understood, and agreed to this policy.
1. Information We Collect
We may collect the following types of information when you engage with us through SMS:
- Personal Information: This may include your name, phone number, email address, and other details necessary for insurance-related services.
- Message Content: Any information you provide in your SMS responses, including inquiries, feedback, or claims-related details.
2. How We Use Your Information
We may use your information for the following purposes:
- To send you policy updates, reminders, and notifications related to your insurance products.
- To respond to your inquiries and provide customer support.
- To improve our services and ensure that the information we provide is relevant and timely.
3. Consent to Receive SMS Communications
By opting in to receive SMS communications from Katie Lynch Insurance Agency, you consent to receive text messages about your insurance policy, updates, claims, and customer support. You can opt-out anytime by replying STOP to any SMS message we send. Standard message and data rates may apply.
4. Data Security
We implement reasonable security measures to protect your personal information. However, please note that no method of communication over the Internet or mobile network is completely secure. While we strive to protect your information, we cannot guarantee the absolute security of SMS transmissions.
5. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in delivering SMS communications, managing your account, or fulfilling legal obligations.
6. Your Rights
You have the right to:
- Access and correct your personal information.
- Request that we delete your personal data, subject to applicable laws.
- Opt out of SMS messages by replying STOP to any SMS message we send you.
7. Changes to This Policy
We reserve the right to update or modify this SMS Privacy Policy at any time. Any changes will be posted on our website or sent to you via SMS. By continuing to receive SMS communications, you accept the revised policy.
8. Contact Us
If you have any questions or concerns about our SMS Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us.